I am so thankful to the folks behind Crisis Text Line, a free service that has amazing resources for people in crisis. They define crisis in a broad sense that moves beyond the typical definition. Here's what they have to say: "You’re in crisis. That doesn’t just mean suicide: it’s any painful emotion for which you need support." They have trained volunteers who typically respond to a text within 5 minutes or less. They also have a kick-ass website with tons of great info and coping skills.
I tested it out today and had a lovely conversation with River, a volunteer who responded to my inquiry in about 2 minutes. Clients often reach out to me via text when they are in distress - the problem is that there are many times I am unable to respond immediately because I do not have access to my phone. When I do respond, they usually tell me the feeling has passed. I wish I could be there to help them through it myself, but it gives me soooo much comfort knowing that I can share this resource with clients ahead of time, before the moment of crisis hits.
Check out the website for more info: https://www.crisistextline.org/